The answer, not much. They have computers, which do need upgrading. They have software specifically designed for salons, but they would know more about using it then I would. No servers are needed, there is no data center, and the network is small. Right now as far as IS is concerned, they're mostly interested in creating a better web site for their business.
I do know that they have some big plans for the business that they'd like to work on for the next five years. I hope that by helping with their strategic planning for their web site they'll be able to make those things happen.
So far, much of what I read does not really apply.
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Mary,
Yes, the small nature of the business you are working with truly limits the amount of IS you can plan for. If you would like to help them with part of their 5 year plan in addition to their technology plan, feel free to add some of that in too.
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